1 reviews | Active since May 2016
Deja Vu
I find myself again fielding "Your arrears account is not paid" automated voices asking me to pay when I already have. Every month , like I have done for the last almost 20 years , you get paid on the 1st and because your system cannot differentiate that the 1st was not on a business day i.e. Sunday ... I start getting harassed again ...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
