1 reviews | Active since May 2019
Degrarding in Service & Products
I have been a loyal client with Vodacom for the last 20 years. I have 4 contracts with them but over the last 18 months, their service has gone from bad to nonexisting, like the service I get.
Connectivity to the network has dropped from a 4/5 signal to 1/5 if you are lucky. No connectivity in my area is now the norm. Thus neither myself or my wife can use our phones, nor can I use our ****le for our internet nor my son use his.
I am paying for 4 contracts that I can only use in selective areas and not in the comforat of my own home like I could have before.
To add to my dismay, I took a contract that included a laptop for my son to use for school projects. In the last 12 months I had to resend the laptop back to Lenovo as Vodacom was more than happy to sell the product but would not assist when the Laptop is giving problems.
After 20 years with Vodacom I am fast moving asway and will not renew any more contract but if looking elsewhere.
Vodacom didn’t even address my second issue .
Vodacom didn’t even address my second issue .
