1 reviews | Active since Dec 2013
De*****ing customers who port out
I've waited until my contract expired to port to another network.
Vodacom however created a ghost number and kept on billing me! I've been billed for 2 months for services that I didn't/could utilize.
How does "I'm taking my business away from you" NOT mean I'm closing my account!?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Nayland,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved.
Regards
RO
Good Day Nayland,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved.
Regards
RO