De*****ed by Vodacom

Went to Vodacom and took out a new 24 month contract mid March. Signed the contract electronically as "Vodacom is moving to a paperless operation" which of course I support 100%. However, when I received my first invoice, to be paid at the end of April, the amount differed to what I agreed and signed for. Printed out all the necessary paperwork and went to the same branch in South Coast Mall where I took out the contract. Their response was that there is a price increase effective from 1 April 2019, hence the difference and that I should have read the Terms and Conditions (which incedently is conveniently not attached to the paperwork that I signed). I was simply informed to download the Terms and Conditions from their website and read it. Obviously not happy with this as i was not forewarned of the pending price increase effective 1 April! No apology or any form of decent interest with my query. Now I wonder how many other customers are being taken for the same ride?? NEVER AGAIN VODACOM!! I'll make it my mission to inform all friends and family...