AN
Amanda N
1 reviews | Active since Feb 2013
10 Aug 2021, 10:37
De*****ed by Vodacom
A month ago I called Vodacom to cancel my Fibre installation which I never agreed too. I would like to sign up with another company but I can't as its picking up Vodacom which I do not want. After a month, more than 10 calls to Vodacom this cancelation has not been done. Today I called in & they sent me a quote which I need to pay for R1725 installation and there was no installation done at my place by Vodacom. I am told to sign this before cancelation can be done. Reference no SR***
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Vodacom's replyOfficial
10 Aug 2021, 11:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Tea
Vodacom's reply10 Aug 2021, 11:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Tea