De*****ed by Vodacom

After being a loyal customer with Vodacom for the previous +- 15 years I am outraged that Vodacom has gone overboard and locked sims that have been riccard at a Vodacom Branch being the La Lucia Mall. I have spent +-R50 000 or more a year on DATA and airtime and this is the service they provide. Vodacom is locking sims and turning people's lives upside down. When you call into the Vodacom call center the agents themselves cannot provide a valid reason for riccard sims being locked. I have dealt with *** and *** as well as had an in depth conversation with Leon of Vodacom call center only to be advised that Vodacom has experienced major issues. So why must loyal customers pay the price for Vodacoms pain and suffering. This is outrageous locking my sim without a valid reason! I mean think about it I don't have access anymore to my own sim but it appears as though identity theft could be happening in the background and all my confidential information maybe tampered with by Vodacom because of their rotten so called measures that cannot be validated by any staff of Vodacom. South Africa needs better service providers than this! It's no wonder we sitting in such a low ranking when we put our trust is useless companies like Vodacom!!! We should not have to put up with this ludicrous behavior coming from Vodacom! They are sitting with hundreds of gigs of data that has an expiry on it! I really feel like I am being de*****ed by Vodacom!!! ****** ridiculous locking sims without valid cause. Imagine the nonsense going on in the background! Unjustified!