De***** account using personal documents

On the 01 September 2019. I switched on my wi-fi cause I knew that new data was loaded since it was depleted last month . To my surprise when I checked the data loaded , I saw information which I was not fami**** with . The app on my phone showed me the Wi-Fi SIM card is being used on a Samsung S10 plus and the contract plan has changed from 30 gig day and 30. Gig night to a 175 air time and 10 gig data . I took it light since it was Sunday and there was nothing I can do . Monday I went to Vodacom Matlosana mall , told them my story when they check they told me a consultant named Lehlogonolo from South Gate Vodacom 4u shop dealer number 21582 had upgraded a contract of my Wi-Fi to someone using my ID copy which does not have my picture . The picture on the if copy used is of a man . And my name is matshupa Rebeca Modisakeng , my name says it all am a woman I live in Mafikeng I don’t know where is South Gate Vodacom shop . The contract has been upgraded from R429 on the 26 August 2019 to R905. The contract was initialized with RM which is not my initials and they ****d my signature . Am very distraught as my writing this . I cancelled South Gate I talked to a lady called Rori and she told me there was nothing she can do I should call ***** dispute line ....Matlosana mall shop advised me to go to police station to do affidavit, with my 3 signature and copy of I’d to be sent to ***** disputes and they had also assisted in lodging the dispute for me . The Warrant officer Behr was very helpful but she told me to go back to vodacom to request my first contraction signed with them , they can only open a case of ***** and give me a copy of statement not affidavit . So tomorrow is another day for me to to request a copy of the contract I signed in January 2018... am hoping to get the first contract that I have signed in January 2018 . Ref EC-1REE-3OTQIT I need vodacom to freeze the contract account until it’s resolved and only debit the 429 which I know , I owe them and letlhogonolo the consult can pay for the difference. I will not pay 905 I will reverse the debit order until the problem is solved . Vodacom to cancel the contract that I signed I will pay for the penalty fee . I don’t have any anything to do with a company that put my interest at risk . I trusted vodacom with my personal details