Defermation of a deceased

I will be contacting a lawyer after my visit to one of your shops. Accusing the main member of non payment meantime the debit order went off. Proof is therein black and white. And he refuses to help a child who's father is deceased and her phone is blocked. This is low vodacom. Really low. He was a member of vodacom since the first cellphone came to SA.. You took the money from his bank account and still blocked the child's phone took her airtime and minutes.. Being transferred from one to the other nr and person