JC
JOSE C

1 reviews | Active since Aug 2015

11 Aug 2015, 09:41

DEFECTIVE SERVICE

Vodacom has yet again continued to disappoint us with its defective service with regards to the data bundle offerings. My data has been depleted since the beginning of this month, with no explanation whatsoever as regards the reasons why. Despite my exhaustive phonecalls and vodacom's empty promises/ undertakings to rectify the issues, nothing has been done. This is extremely unacceptable!!! It does not seem as if Vodacom is looking after its long standing paying customers appropriately.<br> <br> It seems that Vodacom does not care to look after its clients and to deal with the customers complaints which have been lodged. <br> <br> I am extremely disappointed with this and the service which I have received in this regard.

0
Replies (1)
Vodacom
Vodacom's reply11 Aug 2015, 12:19
Official
Hello JoseCarr,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,