pR
pareshni R
1 reviews | Active since Nov 2012
14 Feb 2022, 13:16
Defaults and calls dropping.
Vodacome decides to add q default on my name for things which isn't my fault. I tried calling the whole morning. The legal department the calls kept cutting dripped and the consultants done even bother to call back? They just put you under stress and how can the calls be dropping or cutting like this? How am I supposed to contact vodacom.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
14 Feb 2022, 13:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2022, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Feb 2022, 15:39Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is currently in hand with our Legal team. Kindly contact our Legal team on ***(free call from Vodacom sim) Mon – Fri 08:00 – 17:00 or email ***.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is currently in hand with our Legal team. Kindly contact our Legal team on ***(free call from Vodacom sim) Mon – Fri 08:00 – 17:00 or email ***.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2022, 15:39
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is currently in hand with our Legal team. Kindly contact our Legal team on ***(free call from Vodacom sim) Mon – Fri 08:00 – 17:00 or email ***.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is currently in hand with our Legal team. Kindly contact our Legal team on ***(free call from Vodacom sim) Mon – Fri 08:00 – 17:00 or email ***.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
pR
pareshni R's updateReviewer Update
14 Feb 2022, 15:42The point of the complaint is that I have tried calling vodacom and have not had any luck the whole day. No one can contact me back? Yiu just leave a reply that I should contact vodacom when I cleselt stated I have tried to.
pR
pareshni R's update14 Feb 2022, 15:42
Reviewer Update
The point of the complaint is that I have tried calling vodacom and have not had any luck the whole day. No one can contact me back? Yiu just leave a reply that I should contact vodacom when I cleselt stated I have tried to.
pR
pareshni R's updateReviewer Update
14 Feb 2022, 15:45Vodacom sends me a private reply to say contact them. How does that even make sense when my complaint is that I've been trying to call them.
pR
pareshni R's update14 Feb 2022, 15:45
Reviewer Update
Vodacom sends me a private reply to say contact them. How does that even make sense when my complaint is that I've been trying to call them.