Hellopeter
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kN
khasiefah N

1 reviews | Active since Aug 2014

13 May 2020, 10:41

Default on my name without notification

I paid my account then suddenly a few month later i see a default on my name because i paid my account too late or something after i spoke to many other agents who said account is paid up and closed months later vodacom tells me its not closed default on my name and i didn't even get a call for anything until i put it on hello peter

0
Replies (3)
Vodacom
Vodacom's reply13 May 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

kN
khasiefah N's update14 May 2020, 14:39
Reviewer Update
I want a consultant to email me so i can have a paper trail because im tired of the lies from vodacom
Vodacom
Vodacom's reply15 May 2020, 11:09
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Kindly be advised that we were not able to make contact with you however responded via email. Regards  Consumer Website Team 

Best regards,