DH
Dvid H
1 reviews | Active since Sept 2016
29 Dec 2022, 07:33
Default Game Subscription for Vodacom eating airtime even if canceled
Very funny how you just buy vodacom airtime and the next thing your airtime dissappear saying you have subscribed, be careful guys vodacom is a **** taking customers airtime without their consent through defaulting subscriptions for them.
Be careful guys, rather keep my cell c simcard and loyalty than this ****.
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Replies (2)
Vodacom's replyOfficial
29 Dec 2022, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2022, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DH
Dvid H's updateReviewer Update
29 Dec 2022, 12:42Thanks so much, I have received the R40 airtime and do appreciate your immediate effort to remediate the issue.
DH
Dvid H's update29 Dec 2022, 12:42
Reviewer Update
Thanks so much, I have received the R40 airtime and do appreciate your immediate effort to remediate the issue.