Default and hand over.

Item: Vodacom
Rating: 1
Author: Martinus C

Ended my contract with Vodacom last year December and they continued to bill till March. After enquiring the account was corrected. Vodacom continued to had me over for default which has now resulted in me missing out on a Job opportunity.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

17 Jun 2022, 12:22

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply17 Jun 2022, 12:22

Official

Best regards,

Vodacom's replyOfficial

17 Jun 2022, 13:11

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that your query is currently being addressed by the CEO's Office who will assist further.
Regards Consumer Website Team

Best regards,

Vodacom's reply17 Jun 2022, 13:11

Official

Best regards,

Default and hand over.

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