DEFAMATION OF CHARACTER IN STORE

I have been with vodacom for 7 years on my individual contract, 10 years on my business contract with 36 lines,I went to VODASHOP Middelburg mall, l was assisted by Kgomotso, l wanted to an upgrade. When l arrived instore, l informed Kgomotso that l wanted an iphone xr 128gb as l am currently using iPhone 8 Plus, she advises that she is going at the back to double check if they have stock, she came back and confirmed that she does have stock, she then called her friend one of the consultants and spoke to her in Sotho thinking that l do not understand the Sotho and here are her words “ SHE IS DOING *****”, she then went again at the back office and came back saying “SORRY WE DO NOT HAVE ANY APPLE GADGETS AND WE WILL NOT BE PLACING ANY ORDERS ANY TIME UNTIL 2020” I requested to see the store manager, she refused to call the store manager, l have been to this shop more than 3 times and l KNOW THE MANAGER, she was standing right on the side facing the consultant, as l requested to see the manager, the manager herself shook her head as a sign of refusing while l was looking at her, 1. Does the consultant understand the impact and consequences of being defamed as a client ??? 2. Is this the treatment that vodacom is giving us, calling us **********???? 3. What system is vodacom using to differentiate between a legit client, This is bull****, consider 38 LINES GONE.... I will make sure that l am sue Vodacom for this and believe me you will make me good monies....... 4.Does the OWNER of the shop knows that this is the kind of service that we are getting from consultants???

VODACOM EVERY CLIENT COUNTS, if you allow your consultant to treat clients as they do, you will lose business, BE CAREFUL