1 reviews | Active since Feb 2016
<p>I am writing this with deep disgust.</p> <p>I've been a Vodacom customer for as long as I can remember and not ONCE have I encountered any problem.</p> <p>Then on the 28 June, you give me the problem of all problems, I get a series of texts stating that "my request to be ported out to MTN has been approved"</p> <p>I HAVE NOT REQUESTED THIS.</p> <p>I've been struggling in the span of 12 hours (with so much distress) to prevent myself from going over to the network but no luck.</p> <p>If a port is requested, why are you not doing any verbal confirmation with the owner? Why am I the one doing the run about?</p> <p>I am truly inconvenienced by this and I expect to have some sort of compensation. I still cannot wrap my head around this but I will be opening a case as breach of my privacy. Speaking to the call centre doesn't help as well as your agents are releasing the line on me.</p>
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Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Best regards,
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Best regards,
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