1 reviews | Active since Oct 2019
DE*****ED BY VODACOM
I have had serious issues with Vodacom since December 2023.
I have not been able to make or receive calls or SMS. This as a result of Vodacom confirming that their technician had incorrectly setup the device and watch which had resulted in this issue and which they are not able to fix.
I have asked for cancellation of the said contract to which they had agreed but refuse to let me have an official document confirming cancellation and the reason thereof.
As a business owner, I have lost revenue since December 2023 and my credit profile is not being affected.
Sadly, nobody at this company gives a damn. From the CEO, Shameel Joosub to Supervisor Yolande Nel to Client Liaison Officer Simon Ramamaputla...Nobody gives a damn.
It is amazing how Vodacom has lost the plot and don't take my word for it'...Check out social media.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
