EO
E O

1 reviews | Active since Jan 2019

26 Oct 2024, 06:57

Deductions Vodacom accounts - make sure!

R900 per month was deducted from my cellphone account for all these sms'e you received! This is ***** and Vodacom must stop this! It is *****. I never give permission or sign anything for deduction of any other amount than the contract I signed for 24 months. It's better to have no contract, please make sure about this! I claim a payback on this deductions I never signed for!

0
Replies (1)
Vodacom
Vodacom's reply27 Oct 2024, 13:31
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team