Deductions middle of the month

<p>The beginning of June, Vodacom called me to offer wifi packages, I asked the agent if there was a sim connection fee of R202 that will be deducted and she said "No dont worry it all included". I asked will this be included in my end of the month deductions and she said yes which is the 26/27th of the month. Friday 16th June I recieved an SMS to say R349 has been deducted- Vodacom. I called the call centre and they said it was the SIM connection fee and the pro rated amount for the month. The agent said I can call the bank and reverse it, but then I will have penalty fees with the bank and vodacom. I feel that this is terrible, R349 is alot of money to be deducted on the 15th of the month as not everyone gets paid on the 15th of the month, I also signed for vodacom to deduct money out of my account the 26/27th of the month, not whenever they feel like it. This is not the first time it has happened. I am upset that after talking to the consultant and asking if there will be any deductions, they still deduct!!</p>