Deductions from account, but will not give me a statement

<p>My son uses a cellphone contract which is on my husband's name. We do receive a statement, but not a detailed one. The account is a Flexi 200. Within days of a new month, he will have no airtime or data. I have investicated how he can reduce his data usage and how we can switch of cellular use ect. When this did not worked, I went to Vodacom. It was then that I discoverd that there were deductions agains his account. The lady could not print a statement or tell me what the deductions were. She could only say it is for things like wallpapers & music which he downloaded and paid for every day. It seems that these amounts added to nearly his total package of R200 airtime each month. </p> <p>I want a detailed account for the last six months to verify the deductions. Further, I want to know how such billing can be deducted against airtime and not billed seperately. </p> <p> </p> <p>I have placed a call back under general calls a few weeks ago, but to date I did not received a sms or call. </p> <p> </p> <p>Today, I have placed a second request.</p> <p> </p>