DV
Dr V
1 reviews | Active since Jan 2022
30 Nov 2023, 22:36
******** deductions by Vodacom
Vodacom stores are loading numbers on your account and then add the airtime cost to your debit order. *****ulent activity acknowledged by Vodacm more than 16 months ago. Three times they responded to Hello Peter with " a consultant will contact you". Still nothing happened and they kept the money deducted from my account. This is theft.
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Vodacom's replyOfficial
01 Dec 2023, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2023, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team