Deductions and poor Service from Wilrogate Vodacom

Where to start. First I took out a contract via a phone call when I wanted to cancel my contract and switch to pay as you go. The contracts terms was that for R79 a month I will receive R200 on my phone and 1 GIG of data. Who can refuse right? First three months went well but then I noticed that my debit orders increased. First to R139 and then to R141! After calling them a million times, we came to a agreement. Then the last three months I only got my R200 without my 1 GIG data. And to top it all, I noticed only later that R10 was deducted from my phone every day!!! I went to the Vodacom shop at Wilrogate a few times where Germaine assisted me and eventually he managed to stop the R10 deductions. It was some kind of **** that Vodacom added in the last few months of my contract without my consent. Needless to say I wanted my data and money refunded and the guy at the shop at Wilrogate assured me he was going to look into it. But he just told me that to get me out of his shop and the matter was not even looked at. Further more I purchased a phone from them (Wilrogate Vodacom) in December and I had endless **** with it. Calls are not coming through and messages comes in very late to mention a few. I went back to the shop a few times where they just reset settings and fiddle with it a bit. I tell them every time that it is not software, the phone is faulty!!! They don's seem to care. I missed EXTREMELY important calls because of this!!! I have been with Vodacom for very long, but I think it is time to move on....