MM
Milly M
1 reviews | Active since Aug 2022
04 Jan 2026, 07:49
Deductions after contract has ended
I had a contact for 3 years with vodacom, the contract ended 28 February, March i called to cancel which they canceled. Changed my number to prepaid but somehow vodacomsa thinks I owe them. They are busy trying to deduct money in my account, this is absolutely unacceptable. The contract ended, served notice. Send those lawyers as you want. Yoh will never get anything out of me
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Replies (4)
Vodacom's replyOfficial
04 Jan 2026, 08:18 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply04 Jan 2026, 08:18
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
MM
Milly M's updateReviewer Update
07 Jan 2026, 14:03I am still waiting for the call
MM
Milly M's update07 Jan 2026, 14:03
Reviewer Update
I am still waiting for the call
MM
Milly M's updateReviewer Update
29 Jan 2026, 12:55The fact that you mentioned cancelation was not done on your side, shouldn't be my problem. I called and canceled both numbers and serves the notice. That amount you are mentioning should be paid by your negligence and ignorance
MM
Milly M's update29 Jan 2026, 12:55
Reviewer Update
The fact that you mentioned cancelation was not done on your side, shouldn't be my problem. I called and canceled both numbers and serves the notice. That amount you are mentioning should be paid by your negligence and ignorance
MM
Milly M's updateReviewer Update
29 Jan 2026, 12:56I will not pay anything, as i obliged to the contract and canceled on time plus served that notice. Your agent should take accountability for such. Make sure this is done accordingly. I will still take this further if I have to.
MM
Milly M's update29 Jan 2026, 12:56
Reviewer Update
I will not pay anything, as i obliged to the contract and canceled on time plus served that notice. Your agent should take accountability for such. Make sure this is done accordingly. I will still take this further if I have to.