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I have given Vodacom a month and a half ago, i have resend Vodacom a calendar month notice for the end of August.

Vodacom never cancelled the month to month contract and i have signed up with another subscriber that is given me the same service for less.

The consultant called me after receiving my email and wanted to know why do i want to cancelled.

I told him as from the end of September Vodacom will be R 799 while i had a new subscriber were i will be paying R 499.

Vodacom deduct for September again. They did not release there line.

I just called the billing department and according to them i have not cancelled my subscription.

I have ask the consultant i needs his email address to forward him the cancellation emails.

He was full excuses not to give me his email address, he than hang up on me.

I have to pay 2 x service subscribers.

What is my option i have work what they requested, and i did it