Deduction still not stopped!!!

Hi there,<br> <br> I took an contract with Vodacom 6 or 7 months ago, after deciding to let the Blackberry go. On the day of taking the new contract after being on pre-paid, the consultant told me he would stop the BIS that is linked to my number.<br> <br> The amount of R59.00 is still being deducted from my airtime on my new contract. <br> <br> Went in to Canal Walk but they also could not put stop to the deduction from my airtime. The consultant did give me a reference number regarding my scenario.<br> <br> Hopefully this issue gets fixed before my airtime is loaded next month!<br> <br> Is Vodacom going to reimburse me for all the R59.00 that was deducted?<br> <br> Awaiting your response!