RS
REGINALD S

1 reviews | Active since Jun 2015

02 Mar 2017, 10:05

deduction of subsciption

<p>my cell no is ********** 280 i was paying R178 per month subsciption and recived 110 air time and 250 meg from the time i started the sub i upgraded in december last year and ive been paying 178 per month for 110 air time and 250meg data now march my account was debited with 616, 16 for 200 air time and 110 meg please help </p>

0
Replies (3)
Vodacom
Vodacom's reply02 Mar 2017, 11:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

RS
REGINALD S's update03 Mar 2017, 07:38
Reviewer Update

still no custumer service to this problem

Vodacom
Vodacom's reply04 Mar 2017, 11:31
Official

As per telephonic discussion,feedback provided.

Regards

FM