Deduction from Vodacom after cancelation
I cancel an expired contract in December. Since then they still deducted money from my account every month. Every month I contact them to complain and every month they confirm that I canceled the contract, will repay me and send me an e-mail to confirm this. Today they have deducted for the 4th time since I cancelled the contract!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team