SO
Sean O

1 reviews | Active since May 2014

23 Mar 2016, 15:50

Deducting Unauthorised Money

Good Day,<br> Vodacom deducted R44.50 off my mothers bank account last month for no reason at all. She is a pensioner and pays R183.50 on her contract , which she never uses up each month. I have tried to find out by phoning, emailing and visiting a store and no ones can help or knows whats going on. Very bad service on Vodacoms behalf!!! We would like this resolved please.

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 16:42
Official
Hello seanogie,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team