DEDUCTING MONEY FOR NO CONTARCTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
For months now they have deducted for a contract that was not authorized. Send emails to the ***** department but they do not even answer. Should my next step be ICASA? R10K a month is a lot of money for something not requested do you not think?
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Vodacom's replyOfficial
05 Nov 2021, 07:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2021, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
07 Dec 2021, 11:31The 'team" keeps asking me for a reference number from your ***** department. Your ***** department does not answer any e-mail. We are over R100K in payments that does not belong to us.
's update07 Dec 2021, 11:31
Reviewer Update
The 'team" keeps asking me for a reference number from your ***** department. Your ***** department does not answer any e-mail. We are over R100K in payments that does not belong to us.