1 reviews | Active since Aug 2018
Deducting money after the contract was cancelled
I have been emailing them and sending whatsapp to cancel my contract but no luck. They can quickly phone me to upgrade but not for cancellation. I deduct money from my account but the contracted ended in Sept 2023 already. This is really very bad service. I have emailed before and nobody is getting back to me to cancel the contract. You guys are just taking my money for a contract that was supposed to be finish already. I am trying to call your Vodacom Cancellation email but not getting through. I would like to cancel the below contracts that I have with Vodacom. **********3 – RED 600MB 50min **********8 - RED Flexi 75 I need urgent feedback with the cancellation. Again today my account was debit but last month i spoke to one your consultants and I was guaranteed that my contract has been cancelled. The consultant was Dean. It cost it more money today to reserve this debit order and cancel it as well.
This is really very pathic service from Vodacom and i will be changing my services provided as from today
