aR
audette R
1 reviews | Active since Sept 2013
17 May 2016, 13:20
deducting money after I cancelled is '*****ing'
<p>Vodacom continued to deduct money after I cancelled a contract. Now when I'm trying to get the money back I'm getting nowhere. Ever call center person says something new. When I ask to speak to the manager my calls get cut off or sent to the customer care. This is theft, we should be allowed to charge them for not only taking my money but making it impossible to get it back!</p>
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Replies (1)Vodacom's replyOfficial
18 May 2016, 05:48Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2016, 05:48
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
