BG
Bruce G
1 reviews | Active since Jan 2013
03 Mar 2015, 14:19
Deducting huge amounts from my account
I want to know why Vodacom deducts R778 from my account for the past 2 months, where my debit order previously was R149.Nobody contacted me about any upgrades and I didnt agree to any deals.The call back facility is also a waste of time, as hours have passed since I logged the query.Quick to deduct money, but not in a hurry to respond.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Mar 2015, 12:31Hello Bruce11111,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2015, 12:31
Official
Hello Bruce11111,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team