1 reviews | Active since Sept 2016
Deducting airtime for a subscription from my vodacom account I never subscribe for..
<p>I have a contract with vodacom my monthly airtime that i was suppose to receive was removed for a subscription I never signed up for.</p> <p> </p> <p>I was not even aware until I decided to go in to the store.</p> <p> </p> <p>Even though they knew what had happened I still never received my R200 airtime .</p> <p> </p> <p>This is really bad service I experienced from vodacom and would like this to be resolved.I received better service from Telkom.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
