aJ
andre J
1 reviews | Active since Dec 2011
28 Apr 2026, 10:16
Deducted money without authorization
Without any mandate whatsoever Vodacom deducted an amount of R408.94 from my business account. I do not owe vodacom any money and they have no reason or mandate to deduct this money. It is tanamount to *****. I expect Vodacom to give urgent attention to this matter.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Apr 2026, 11:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Apr 2026, 11:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 May 2026, 11:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query was escalated to our Legal Team and feedback was provided to you. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 May 2026, 11:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query was escalated to our Legal Team and feedback was provided to you. Regards Vodacom Consumer Website Team
Best regards,