1 reviews | Active since Aug 2016

11 Aug 2016, 08:58

Deducted money from bank account . Their error

<p>An amount of R2 208.54 was without any notification deducted from my account. After phoning and trying to sort this out they eventually told me that it was an error on their side and no money should have been deducted. They promised to immediately reverse the money into my account and its now 3 weeks and no money or feedback from them yet.</p>

0
Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 09:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team