1 reviews | Active since Nov 2015
deducted but not credited
I bought are time using *111# and used my card to buy airtime and till today I have not received it. I call Vodacom to assist but they cant since it has been deducted from my banks side. I am unhappy!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Kgotso
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Kgotso
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ