Deduct Money Every Month for something returned. Call Centre is useless, like running into a brick wall!

<p>PLEASE NOTE, THIS REVIEW IS BEING POSTED ON BEHALF OF MARZANNE MALAN</p> <p>On the 23/11/2016 I received your Smart 2 3GB tablet. I contacted your Customer Care Service on the 24/11/2016 @ 11:35 (1 DAY LATER) for cancellation,collection and refund. </p> <p>I was informed by Veronica that this would take 7 - 14 days.</p> <p>Emails dated: 29/11; 12/12; 29/12</p> <p> Calls made: 22/12; 10/1/2017; 16/1/2017;9/2/2017; 2/3/2017; 1/3/2017 (off line); 3/3/2017;2/5/2017; 1/6/2017 (off line).</p> <p> EVENTUALLY THE TABLET WAS COLLECTED ON THE 03/03/2017!!!!! </p> <p>4 MONTHS LATER. Ram couriers - RW ********** 9.</p> <p> The debit order still continues until today and no refund has been made.</p> <p> Can Vodacom please wake up.</p> <p> Please contact me.</p> <p> Mrs M Malan</p> <p> ********** 744</p>