1 reviews | Active since Apr 2010
Declined Online Cell Phone Contract
<p>Hi there Vodacom,</p> <p> </p> <p>I am continously being declined by Vodacom website online applications each and everytime i try, although i am more than capable of paying for the contract. My ITC credit score is above the 800's was actually 857 when i started applying now its around 811 tried twice for a contract then website says do not meet requirments ?</p> <p> </p> <p>Referal number: ********** 2</p> <p> </p> <p>Why is this happening, can we get around this ? There is no online sales help on your website and contact center either puts me on hold or cuts my call ?</p> <p> </p> <p>Please can something be done, as i have offer with other provider but do not want to go that route, as the truth is your Network has the most coverage...:-(</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
