1 reviews | Active since Mar 2012
I had the misfortune of having all my debit orders declined on 1 April, as Absa decided (without any warning whatsoever) that debit orders would no longer be allowed on my account. (I had the account for 10 years and never had any such issues before.)<br> <br> My Vodacom account was one of the declined transactions, and when I called their call centre today to confirm how to pay by EFT, I was told that a R100 penalty had been charged to my account for the unpaid debit order, as it \wasn't Vodacom's fault\", and that I should take it up with Absa. Talk about kicking a man when he's down! I've been running around for 3 days trying to sort out the mess Absa caused, and Vodacom decides to make a quick buck out of the situation which - to use their excuse - wasn't my fault either.<br> <br> The whole experience leaves a bitter taste, and I doubt I'll renew or upgrade my contract later this year as a result."
Best regards,
Best regards,
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