TS
Thembi S
1 reviews | Active since Jan 2022
26 Sept 2023, 08:11
Declined because of my marital status
Vodacom declined me because according to them a divorce decree is not proof enough that I am divorced. My credit score is 646 which I've worked very hard for after my divorce, but that is not good enough for Vodacom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Sept 2023, 10:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Sept 2023, 10:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
TS
Thembi S's updateReviewer Update
27 Sept 2023, 09:28Still not heard anything from Vodacom
TS
Thembi S's update27 Sept 2023, 09:28
Reviewer Update
Still not heard anything from Vodacom