KB
Kurt B
1 reviews | Active since Apr 2023
30 Apr 2023, 08:28
Declined Application
I did an application in March for a data contract and was declined, my bank account was debited in March this is now the second month that I’m being billed for services that I was declined for
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Replies (2)
Vodacom's replyOfficial
30 Apr 2023, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2023, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KB
Kurt B's updateReviewer Update
10 May 2023, 12:01I’ve received an email from Vodacom to reply with my information of which I did, it’s been over a week since then, I still haven’t received any other response
KB
Kurt B's update10 May 2023, 12:01
Reviewer Update
I’ve received an email from Vodacom to reply with my information of which I did, it’s been over a week since then, I still haven’t received any other response