eM
elon M

1 reviews | Active since Jun 2018

06 Jun 2018, 12:33

decline application

EC-1 JGD-282500 i logged a call yesterday on Hello peter about this company, my i received a call yesterday and Today from a gentlemen called Domenic. My issue was attended to and i went back to the store to continue the application. I have had enough I am declined once again , apparently i have exceeded the number of lines? I only have one contract with this company and a corporate line. how ridiculous . Does this company want my business or not? they keep coming up with excuses, the lifted my score to what it supposed to be and now they found another way to decline. i pay them regularly have had a contract with them over a year. what is wrong with this company ?

0
Replies (5)
Vodacom
Vodacom's reply06 Jun 2018, 13:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

eM
elon M's update07 Jun 2018, 13:42
Reviewer Update
I have written this Compliant yesterday and Vodacom has not contacted me or try to resolve their system errors. This is a company that is supposed to be providing a good customer service its its clients. I wish my organization remove their corporate contract from them
eM
elon M's update08 Jun 2018, 11:24
Reviewer Update
2 day without any call or acknowledgement from Vodacom. I really think this is embarrassing from this company.
eM
elon M's update08 Jun 2018, 11:25
Reviewer Update
2 day without any call or acknowledgement from Vodacom. I really think this is embarrassing from this company.
eM
elon M's update08 Jun 2018, 11:25
Reviewer Update
2 day without any call or acknowledgement from Vodacom. I really think this is embarrassing from this company.