gB
greg B
1 reviews | Active since Oct 2024
04 Feb 2025, 10:16
deceptive vodacom
vodacom say they are increasing tarrifs by 4.5 % 233 goes to 253 an increase of around 9%
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Replies (2)
Vodacom's replyOfficial
04 Feb 2025, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Feb 2025, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Feb 2025, 16:26Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please note that we have done our utmost to keep the increase across our contracts as low as possible and made sure that we have added value to your contract in the form of data or airtime. Price increases are sadly unavoidable, given the circumstances outlined in the communication sent to you. Regards, Consumer Website Team
Best regards,
Vodacom's reply04 Feb 2025, 16:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please note that we have done our utmost to keep the increase across our contracts as low as possible and made sure that we have added value to your contract in the form of data or airtime. Price increases are sadly unavoidable, given the circumstances outlined in the communication sent to you. Regards, Consumer Website Team
Best regards,