AM
Arthur M
1 reviews | Active since Nov 2014
02 Feb 2015, 12:51
Deceptive service provider
I have had my contracts with vodacom for the past four years now and am absolutely disgusted by their latest antics.In October last year they had an external company call me to do my upgrade and I did \a premature upgrade"..most importantly I was'nt told that I would still be liable to pay for the old handset if I agreed to the upgrade\"""
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Vodacom's replyOfficial
03 Feb 2015, 13:24Hello nnetelethato,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Feb 2015, 13:24
Official
Hello nnetelethato,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team