Deceptive Advertising and Poor CS - STILL NO HELP!

I raised and issue more than 10 days ago to Vodacom regarding deceptive advertising on their Travel Saver promotion on hellopeter.<br> <br> I was promised a response to my complaint but rather received a phone call only in response to my call centre complaint (not the one raised on hellopeter).<br> <br> The lady who call me (name above) instead of trying to understand my complaint rudely dismissed it and argued with me. She then proceeded to tell me to call the \CEO Office"on *** which basically in the vodacom switchboard and they were more clueless than anything else. (I have sms to prove this is what she told me to do). I am not sure how Vodacom are qualify such people to talk to customers. <br> <br> I have now raised this in writing for the second time and via the call centre 4 times. I will proceed to cancel my contract if I am not properly contacted today and I will also raise the issue with the Communications Ombudsman and Advertising Standards Authority <br> <br> Disappointing to see how Vodacom treat customers that have been with them for more than 10 years<br> <br> I am not sure how these people are allowed to talk to customers.<br> <br> """