December fever

I cannot believe the level of service I received from Vodacom contact centre. I asked to speak to manager and was told only a team leader is available by a consultant by the name of mansa who could not answer a simple question. Then a team leader was put on the line who had to ask who i was and what the issue is. I was so shocked that one as to repeat a after an escalation. The I don't care attitude provided by a team leader by the name of boitumelo showed that me bringing my business to Vodacom was not appreciated. This experience has made me regret opening 3 lines with Vodacom and can't wait for pay day so I can move all my new lines...