LW
Lehlohonolo W

1 reviews | Active since May 2016

25 Jul 2017, 06:27

Deceiving us with Megmyday

<p>I recently used the "free facebook" meg my day data and to my surprised only around 70MB was deducted from that "free data" but about 200MB was deducted from my actual data. My question is why do you make false promotions because I literally spent the whole day on facebook (no other applications) why was so much data deducted from my actual data that I bought?? Were we sold a dream yet again?? Because there was no such thing as that free 1GB.I must say Vodacom realy disappoints a lot of the time. Making idiots out of their customers, firstly their data runs out quicker than on any other network,then they promise "free data" which is actually not free...big joke</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jul 2017, 06:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team