1 reviews | Active since Dec 2014
Deceiving online customers
<p>So, Vodacom online has advertised big on their site ... "Why buy online? Safe and Secure. Free next day delivery. Free Sim. 14 day return policy".</p> <p> </p> <p>Looks good ... but, once you have ordered you'll quickly find out that the "next day delivery" PROMISED is a lie. When you call to query why you have not received you phone if the website clearly states "next day delivery" the response is "I'm just a sales consultant. I just do what I'm told" and "it used to be that way".</p> <p> </p> <p>False advertising and really poor sercive. Disappointing.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
