TM
Tshilidzi M

1 reviews | Active since Feb 2014

06 Jul 2015, 14:04

********* to customers

I have been ****** as a customer I took an airtime contract with Vodacom 2013 which was for 24 month from day one this was a breach of contract because they had promise me a handset plus a airtime monthly for R135 to find out later that it's only airtime I'm in title to,when I complain they said I can't even cancel I went on with it till the end June this year when I cancelled I was sent an Sms that my number will be deleted which I thought it ment being deleted from the contract list but on the 30th june my simcard stopped working, and the only thing they can tell me is its deleted. Please assist me I have had this number for years and app**** for jobs with it. this is inconveniently abusing me <br>

0
Replies (1)
Vodacom
Vodacom's reply08 Jul 2015, 12:53
Official
Hello Tshilidzim,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.

You will be contacted shortly.

Kind regards,
The Consumer Website Team