********* ******** behaviour by Vodacom

So upgraded my 5 gigs data plan to a 30 gigs one. In March as i had to work from home. I asked the agent if i could return to my 5 gigs plan in future and they said yes after 3 months. Today i call in to go back to my original 5 gigs plan. Only to be told that i have to pay a 2600 downgrade fee something the first agent ignored to tell me. ********* ******** behaviour by Vodacom and i will be taking up the matter with the ombudsmen. This is ****************