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Steven S

1 reviews | Active since May 2019

02 Dec 2019, 11:23

Deceiptful Vodacom Business at it Again !!!

Vodacom Business are once again at their decieptful and *********** best. After the unimaginable mess they made of my contract upgrade earlier this year - which mess took 3 excruciating months to fix and countless phones calls and emails from me to them - they're at it again. Last week, a Vodacom Business consultant calls me offering a "too good to be true" migration on one of my 3 business numbers, which I gleefully accept on the premise that my monthly installment on said number will in fact go down. Well, come bill time, the installment has anything but gone down... instead it has gone up quite significantly. This is nothing more than deceipt on the part of the Vodacom consultant who sold me on the migration package and theft on the part of Vodacom, trying to eke out more Rand from me every month contrary to their perceived good intentions. SHOCKING ORGANISATION !!! STAY WELL CLEAR.

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2019, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team